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Terms & Conditions
Please take a moment to review the Terms & Conditions of Aarika Resorts & Hotels before making your booking. These guidelines outline our booking, cancellation, modification, and stay policies, helping ensure a smooth, transparent, and hassle-free experience throughout your journey with us.
Reservation Confirmation
- A booking is confirmed only after the payment has been completed.
- A confirmation message or email will be sent by Aarika Resorts & Hotels once your booking is confirmed.
- Guests are requested to carefully review all booking details upon receiving the confirmation.
- Any discrepancies in the booking details should be reported to Aarika Resorts & Hotels at the earliest.
Cancellation Policy
Cancellation requests must be submitted through the same platform used to make the booking or by contacting our support team directly.
The following cancellation charges will apply based on the time of cancellation:
- Cancellation on the same day as the booking: A flat cancellation charge of INR 1,500 will apply.
- Cancellation 7-14 days before the start of the trip: 25% of the total booking value will be charged as a cancellation fee.
- Cancellation 3-7 days before the start of the trip: 50% of the total booking value will be charged as a cancellation fee.
- Cancellation 0-2 days before the start of the trip: 100% of the total booking value will be charged as a cancellation fee, and no refund will be provided.
Refund Processing
If a refund is applicable as per the cancellation policy:
- The refund will be processed after deducting the applicable cancellation charges.
- Refunds will be credited to the original payment method used at the time of booking.
- Refund processing may take 7-10 business days, depending on your payment provider or banking institution.
No-Show Policy
If a guest fails to arrive on the scheduled check-in date without prior notice or cancellation, the booking will be treated as a No-Show. In such cases, the full booking amount will be charged, and no refund will be issued.
Booking Modifications
Requests to modify booking dates may be accommodated, subject to the following:
- Availability at the selected property
- Any applicable difference in-room rates or package prices
- Approval from the management
Third-Party Bookings
If your reservation is made through a third-party travel platform or booking partner, the cancellation and refund policies of that platform may apply in addition to Aarika Resorts & Hotels' own policies.
Policy Updates
Aarika Resorts & Hotels reserves the right to amend or update this Cancellation & Refund Policy at any time without prior notice. Any changes will be reflected in the latest version of the policy available on our website.
Privacy Policy
Aarika Resorts & Hotels (we, our, us) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website.
Information we collect:When you interact with our website, we may collect your name, email address, phone number, booking or enquiry details, and any information you voluntarily submit through our forms. We also collect standard technical data such as IP addresses, browser type, and device information.
How we use your information:We use the information collected to respond to enquiries and booking requests, provide customer support, improve our website and services, communicate updates related to your enquiry or stay, and comply with legal and regulatory requirements.
Information sharing:We do not sell, rent, or trade your personal information. Your data may be shared only with trusted service providers involved in booking or communication, or with legal and regulatory authorities when required by law. All third parties are obligated to keep your information secure.
Data security:We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, or disclosure.
Third-party links:Our website may contain links to external sites. Aarika Resorts & Hotels is not responsible for the privacy practices or content of those websites.
Your rights:You have the right to request access to your personal data, request correction or deletion of your information, and withdraw consent for communication at any time. To exercise these rights, please reach out to us through the details on our Contact page.
Updates to this policy:We may update this Privacy Policy from time to time. Any changes will be reflected on this page